When your Notion app starts to feel slow/sluggish, there are a couple things that you can try to help bring it back to an optimal state of performance.
Troubleshoot On Your Computer
Firstly, if you’re seeing degraded performance on individual pages, check if they contain content that may slow down their loading time. In most cases, it’s external content, including:
- Embedded apps
- Large videos/photos
- Multiple widgets
- GIFs
Especially on slower machines, loading a Notion page full of such “heavy” content will degrade your performance significantly. Removing such content should help speed everything up.
Very large databases may also take time to load and behave sluggishly. Thankfully, our templates mostly utilize Linked Databases that filter your content, only showing the relevant database entries. Visiting the template’s master database may take a while to load, but it is not required to use any of the templates on a daily basis.
If your Notion is slowing down across all pages, you should try resetting Notion. A soft reset is performed using ctrl/cmd + R in the desktop & browser apps, and by closing the mobile app from the app switcher menu. If a soft reset doesn’t improve Notion’s performance, then it is recommended to perform a hard reset:
This guide from Notion’s help center describes the process of performing a hard reset.
Troubleshoot Your Connection
If you’re still seeing degraded performance after resetting your app, the next step is to check for Internet issues and problems on Notion’s side.
Try using a different Internet connection. Your Internet provider may be having some downtime. Try loading up Notion on your mobile data. If you’re unable to load Notion on one particular network, check with the network admin if Notion has been blocked. (This may happen in enterprise environments).
Additionally, Notion has been blocked by Internet Service Providers in the past. This has happened only a few times across the entire globe, but in very rare cases it may happen to you. If you’re unable to access Notion on a particular ISP’s network, reach out to their customer support and ask for unblocking Notion.
Lastly, if you’re seeing degraded Notion performance across different networks and devices, check Notion’s Status page:
They may be having downtime, and thus the service is inaccessible to all users. In such cases, there’s nothing we can do, just patiently wait until the issue gets solved.
